Question 1

How much is shipping at Rosa Dame?

Accepted Answer

Standard shipping is calculated at checkout. Complimentary standard shipping worldwide, in any currency we support.

Question 2

Can I see how a Rosa Dame piece looks on me before I buy?

Accepted Answer

Yes. Every product page offers a photorealistic AI Virtual Try-On. Upload a single photo and see any piece on you in seconds.

Question 3

Do Rosa Dame members get a discount?

Accepted Answer

Yes. Rosa World members save 10%–30% on every order: Insider (free) saves 10%, Connoisseur saves 15%, and Atelier members save 30%. Membership applies on the next checkout and on every order after.

Question 4

Do you offer returns or refunds?

Accepted Answer

We do not offer returns or refunds. We offer exchanges within 7 days of delivery for eligible ready-to-wear items in unworn condition with tags attached. Made-to-order and custom couture pieces are final sale. Full details are on our Shipping & Order Policy page.

Question 5

Where does Rosa Dame ship?

Accepted Answer

Worldwide. We ship to the United States, United Kingdom, European Union, Australia, Japan, the GCC, and most other countries. Duties are calculated transparently at checkout, and standard shipping is complimentary worldwide.