Question 1

How much is shipping at Rosa Dame?

Accepted Answer

Standard shipping is calculated at checkout. Complimentary standard shipping worldwide, in any currency we support.

Question 2

Can I see how a Rosa Dame piece looks on me before I buy?

Accepted Answer

Yes — every product page offers a photorealistic AI Virtual Try-On. Upload a single photo and see any piece on you in seconds.

Question 3

Do Rosa Dame members get a discount?

Accepted Answer

Yes. Rosa World members save 10%–30% on every order — Insider (free) saves 10%, Connoisseur saves 15%, and Atelier members save 30%. Membership applies on the next checkout and on every order after.

Question 4

Do you offer returns or refunds?

Accepted Answer

We do not offer returns or refunds. We offer exchanges within 7 days of delivery for eligible ready-to-wear items in unworn condition with tags attached. Made-to-order and custom couture pieces are final sale. Full details are on our Shipping & Order Policy page.

Question 5

Where does Rosa Dame ship?

Accepted Answer

Worldwide. We ship to the United States, United Kingdom, European Union, Australia, Japan, the GCC, and most other countries — duties are calculated transparently at checkout, and standard shipping is complimentary worldwide.